14 Essential Tools for Online Business

Do you want to know about the essential tools for online business? If you answered yes, then understand the various ways to develop humble beginnings to success with essential tools for online business.

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Tech-savvy businesses take advantage of tools that give them leverage in digital technology—thereby making it easier for online businesses to maximize their potential. You don’t have to work hard to change the performance dynamics of your business. Without any further ado, let’s have a look at the essential tools for an online business that helps you achieve milestones with just a little effort. Let’s get started!

8 Essential tools for online business

8. HubSpot

HubSpot is a great tool that helps automize, sort, and organize your online business’s sales activities. It lets you create a plan on a clean spreadsheet and execute those tasks with professionalism.

With HubSpot, you can keep track of leads, schedule meetings, and monitor progress. Having an automated process in place makes marketing and sales a little less daunting.

9. Acquire

Acquire is a multi-channel online help desk. It helps improve your customer experience through real-time engagement. Therefore, your customer support team does not need to be worried about overwork or leaving unfinished tasks. Acquire offers a self-training bot that can attend to customer’s queries and provide solutions in time with less human interference.

What’s more, the AI-based sales bot from Acquire collects all the previous online interactions of customers and gives you a precise analysis of their needs. This saves your time and gives you the resources to better positioned your customer support team to resolve queries.

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10. G Suite

G Suite offers a great package of tools to keep your online business on the top of the game. You can easily customize emails to your business with a professional look, create projects, and track progress. You can also store all your files and documents in the cloud, share them with collaborators, and access them from anywhere. Additionally, Google Calendar also helps coordinate activities by setting up scheduled events and timely reminders, so you don’t miss any recent developments.

11. Slack

Slack is a great tool for effective communication. The interface is quite simple and user-friendly. You can easily communicate with team members as a group or even individually. Slack also allows you to save important conversations separately and access them later without going through tons of messages. You can also share links, documents, videos, and other formats of media files hassle-free.

12. ZipBooks

Do you face a lot of challenges when it comes to reconciling financial records? Many businesses that deal with a large number of clients and customers face this challenge. ZipBooks is simple to use accounting software that takes care of all finances in your business.

It helps in fine-tuning checks, balances, and provides insights on performance to your interaction with customers. ZipBooks offers automated and intelligent bookmaking solutions that enable all financial activities – recurring expenses, accounts payable, etc. to be recorded and carry on smoothly.

13. Hootsuite

Social media presence is a must for any online business. However, there are many social media platforms to choose from for your business. You need to be active across channels like Instagram, Twitter, Facebook, LinkedIn, etc.

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Hootsuite makes it easy to manage all social media accounts in a single dashboard. You can schedule posts in advance, when you are less busy, and receive insights on all the content that resonates with your audience. 

14. Dropbox

Businesses today need to function in a fast-paced marketplace. They function by accomplishing tasks that require multiple interactions, documentations, delegations, etc. People may not always be physically present in their workplaces for the completion of these tasks.

This is why Dropbox is rightly a mobile office. It enables you to get the desired work done with no restrictions on physical locations. Employees can create files, share them with collaborators, grant edit access, and get the work done. They can physically be in different locations and yet work together without any glitches.


Growing an online business today is quite manageable with technological advancements. These essential tools for online business provide you all the solutions against challenges that hinder your business’s growth. With these tools’ help, you can identify your business aspects that need to be improved and recommendations to implement such improvements.

Which of these essential tools has helped grow your online business? Let me know in the comments below.

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